Refund Policy

A claim may be opened when delivery contains a damaged or defective product, the wrong product, or something materially unlike the applicable listing. A return based only on preference or without a reason is not available.

When and how to apply

Submit the request no later than 30 days from delivery. State the order number and ordering email, explain what happened, and attach legible photographs or video of the goods, packaging, label, and defect or error.

Review before return

Retain the goods and parcel while we assess the request. Nothing should be shipped back until we authorize it and supply instructions. A parcel sent without approval may not be accepted and is not evidence that a refund is owed.

Possible outcome

Additional facts or media may be requested. For an approved qualifying issue, the resolution may be a replacement or refund suited to the verified circumstances. Refunds use the original payment method and issuer timing applies. Buyer preference, ordinary wear, misuse, and post-delivery accidents do not qualify except where law provides a right.

Contact details

Email: animaraw162@gmail.com
Mailing address: 832 Kellogg St, Green Bay, Wisconsin, 54303, United States
Phone: (920) 368-2873